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Customer Service Officer

Date Posted: Nov 01, 2025

Job Detail

  • location_on
    Location Phnom Penh City, Phnom Penh, Cambodia
  • desktop_windows
    Job Type: Contract
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Department Head
  • group
    Positions: 5
  • calendar_view_day
    Experience: 10 years
  • male
    Gender: No Preference
  • school
    Degree: Non-Matriculation
  • calendar_month
    Apply Before: Dec 01, 2025

Job Description

Join Wing Bank as a Customer Service Officer to provide exceptional service to our customers through various channels including phone, email, and in-person. Responsibilities: - Handle customer inquiries and complaints professionally - Process transactions and service requests accurately - Provide product information and guidance - Maintain customer records and documentation - Achieve service quality standards and KPIs - Identify opportunities for service improvement Requirements: - High school diploma or Bachelor's degree - 1-2 years customer service experience - Excellent communication in Khmer and English - Strong interpersonal skills - Computer literacy

Benefits

Monthly salary $400-$600, Health insurance, Performance bonus, On-the-job training, Career development, Friendly team environment

Skills Required

Company Overview

Phnom Penh City, Phnom Penh, Cambodia

Wing Bank is Cambodia's leading mobile payment and banking service provider. We offer innovative financial solutions including digital payments, money transfers, and mobile banking services to millions of Cambodians. Read More

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