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Guest Relations Officer

Date Posted: Nov 01, 2025

Job Detail

  • location_on
    Location Phnom Penh City, Phnom Penh, Cambodia
  • desktop_windows
    Job Type: Contract
  • schedule
    Shift: First Shift (Day)
  • analytics
    Career Level: Entry Level
  • group
    Positions: 3
  • calendar_view_day
    Experience: 10 years
  • male
    Gender: No Preference
  • school
    Degree: Matriculation/O-Level
  • calendar_month
    Apply Before: Dec 16, 2025

Job Description

NagaWorld is seeking professional Guest Relations Officers to provide exceptional service to our international guests. Responsibilities: - Welcome and assist VIP guests - Handle guest inquiries and requests - Coordinate with different departments to fulfill guest needs - Resolve guest complaints professionally - Maintain guest profiles and preferences - Ensure memorable guest experiences Requirements: - Bachelor's degree in Hospitality or related field - 1-2 years experience in hotel or hospitality - Fluent in English, additional languages (Chinese, Thai) a plus - Excellent interpersonal and communication skills - Professional appearance and demeanor - Flexible schedule including weekends and holidays

Benefits

Salary $600-$900, Service charge, Shift allowance, Health insurance, Staff meals, Uniform provided, Career growth opportunities

Skills Required

Company Overview

Phnom Penh City, Phnom Penh, Cambodia

NagaWorld is Cambodia's premier integrated hotel and gaming resort in Phnom Penh, featuring world-class casino, hotels, restaurants, and entertainment facilities. Read More

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